Email marketing with Klaviyo: from first to second purchase.
New customers get more expensive every year. The profit is in customers who come back. We set up Klaviyo and manage it, together with your advertising.
Klaviyo for, among others: Jutka & Riska, Moddern, Zèvy, Feather Women, Mimi et Toi
5/5 on Sortlist · 4.6 on Google
In short
Wrkt Digital is a Klaviyo Partner in Amsterdam for D2C and e-commerce brands. We build flows that always run, plan campaigns around your calendar and share segments with your advertising. We do this within a growth marketing retainer, together with your other channels.
Who it is for
D2C brands with their own online store
Platform
Shopify, WooCommerce and others
Channels
Email and SMS
Partnership
Growth marketing retainer, at least two paid channels
Term
Per quarter
Tooling
Wrkt Signal, included in every partnership
20-30% of revenue from email (Average across our clients)
44-48% open rate (Moddern)
+217% online revenue, year on year (Jutka & Riska)
Flows
Four flows that always run.
Flows are automated emails that start with an action by your customer. They form the basis of your email revenue. Alongside them we plan campaigns around launches, seasons and sales.
Welcome
A new subscriber gets to know your brand and gets a reason to make the first purchase.
Abandoned cart
Anyone who drops off in the checkout gets a reminder at the right moment. Often the flow that delivers the most.
Post-purchase
A thank-you, an explanation of the product, a request for a review and a suggestion for the next purchase.
Win-back
Customers who have not bought for a long time get a reason to come back. At the moment that suits your product.
Wrkt Signal for Klaviyo
Email based on what works.
Wrkt Signal puts your Klaviyo figures next to your sales data and reviews. Angles that win in your ads are also used in your email.
Your brand
Tone of voice, products and personas
Your own data
Klaviyo, Shopify and reviews
The market
Ad scans on Meta and TikTok
Weekly briefing · Klaviyo (Example)
For, among others: Jutka & Riska, Moddern, Zèvy
Creative briefings
Campaign: Subject line on the angle that wins in your ads (Briefing)
Campaign optimisation
Flow: Abandoned cart: second email one day earlier (Action)
Segment: Customers without a second purchase as a separate group (Action)
Market signals and alerts
Figures: Open rate of the welcome flow differs from last week (Alert)
The memory. Insights, actions and results. Every learning stays and builds up.
Why Wrkt Digital
One team, one fixed fee, all your channels.
Email delivers the most when it is steered together with your advertising. That is why we share segments with Meta and plan campaigns and email together.
Typical
At Wrkt Digital
Fee
Hours per month, extra work billed separately
Fixed fee per month, tooling and software included
Team
An account manager as go-between
Direct contact with the senior specialist who builds your campaigns
Connection
Email separate from the advertising
Segments shared with Meta, one schedule with your campaigns
Tooling
Separate tools, different for each channel
Wrkt Signal: one memory for all your channels
How it connects
Klaviyo makes sure the customer journey continues after the first purchase.
Advertising brings in new subscribers and buyers. Klaviyo makes sure they come back. That way you earn back your advertising costs on the second and third purchase.
With Wrkt Digital's advertising and email strategy, we've grown significantly over the past months.
+80% revenue in 3 months
1M+ people reached
UGC best-performing videos
Growth marketing retainer
from €2,500 per month
Email with Klaviyo is an extension to the retainer, alongside your paid channels. Excluding media budget. Every brand needs its own approach, so you always receive a tailored proposal.
Intro call
Strategy and approach
Tailored proposal
Always included in the retainer
Strategy: Channel mix, forecast and a new plan every quarter.
Campaign management: Daily management of at least two paid channels.
Wrkt Signal: Briefings every week based on what works in your market.
Measurement and reporting: Tracking in order, results in your own online client environment.
Senior team: Direct contact with your specialist, a check-in every week.
Flows and campaigns: Welcome, abandoned cart, post-purchase and win-back.
At Wrkt Digital you work with a growth marketing retainer from €2,500 per month, excluding media budget. This includes strategy, Wrkt Signal and the management of at least two paid channels. The amount depends on the number of channels, the complexity and your media budget. After the intro call you receive a tailored proposal.
How much revenue from email is normal?
For our clients, on average 20 to 30 percent of revenue comes from email. How much it will be for you depends on your product, your list and how often customers buy.
Does Klaviyo work with my online store?
Klaviyo connects with Shopify, WooCommerce and other common platforms. Shopify is the most common among our clients.
Can you take over my existing account?
Yes. We start with an audit of your flows, segments and list. What works well we leave in place, the rest we rebuild.
Which brands is Wrkt Digital a good choice for?
For D2C and e-commerce brands with a proven product, an online store that sells and enough media budget to test. We are less suited to B2B companies. In doubt? Then we will tell you honestly in the intro call.
Do you also do SMS?
Yes, through the same Klaviyo environment. We use it where it fits, such as for launches and an abandoned cart.
Do I remain the owner of my Klaviyo account?
Yes. Your accounts, data and campaigns always remain yours. If the partnership ends, you take everything with you.
How do you report?
You see your results in your own online client environment, which we update weekly. Every week there is a fixed check-in with your specialist and every quarter we make a new plan.
Curious how much your email can deliver?
Start with the free Growth Scan. Within two minutes you see how your online store scores on tracking, findability, social media and advertising. In the Growth Review that follows we discuss your flows and your list.